Privacy Policy

This Policy applies to visitors, account holders, trial users, paying customers, and anyone who contacts us about the Service. If you use the Service on behalf of a business, you should ensure your organization has authority to share the information you submit.

We collect information in the following categories:

We use information to:

ClaimGuard's core claim analysis is performed by a deterministic rules engine within our application stack. Unless we clearly disclose a different processing method for a specific feature, we do not send claim text to a third-party generative AI API for standard risk scoring.

Automated outputs may influence internal workflow suggestions, but they do not produce legal decisions about you. You should not treat risk scores or rewrite suggestions as a formal compliance determination.

Where applicable data-protection law requires a legal basis, we rely on:

Workspace and account data are stored in Supabase-hosted infrastructure using access controls and row-level security designed to restrict user access to the correct workspace records.

We use administrative, technical, and organizational safeguards appropriate to the nature of the Service, including encrypted transport, access-limited service credentials, authenticated APIs, and rate limiting. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for safeguarding your login credentials and ensuring that only authorized members of your organization access your workspace.

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account or workspace data by contacting us. Some information may be retained where required by law, billing records, fraud prevention, or backup systems for a limited period.

We do not sell your personal information. We may share information with:

ClaimGuard may process and store information in the United States and other countries where we or our service providers operate. If you access the Service from outside the United States, you understand that your information may be transferred to jurisdictions that may have different data-protection laws than your own.

Where required, we implement appropriate safeguards for cross-border transfers.

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or port certain personal information, and to withdraw consent where processing is consent-based.

You may also have the right to lodge a complaint with your local data-protection authority. To exercise your rights, contact us at the email below. We may need to verify your identity before responding.

We use cookies and similar technologies necessary for authentication, session management, security, and core site functionality. We may also use analytics or preference technologies where enabled.

For more detail, see our Cookie Policy. You can control cookies through your browser settings. Disabling essential cookies may prevent some parts of the Service from functioning properly.

The Service is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

The Service is designed for business compliance workflows, not for collecting consumer health records or large volumes of sensitive personal data. Do not submit personal medical records, government ID numbers, payment card numbers, or other highly sensitive personal data unless your internal policies and applicable law clearly permit it and it is necessary for your use case.

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service, by email, or by updating the "Last updated" date above. Your continued use of the Service after the effective date constitutes acceptance of the revised Policy.

Privacy questions and data requests may be sent to claimguard.io@gmail.com. Please include the account email associated with your workspace so we can respond efficiently.